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Return & Refund Policy

Updated at 2023-03-22

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are
strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser,
    provide analytics, remember information about you such as your language preference or login information.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to UIFry, that is responsible for your
    information under this Return & Refund Policy.
  • Customer: refers to the company, organization or person that signs up to use the UIFry Service to manage the
    relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit
    UIFry and use the services.
  • Service: refers to the service provided by UIFry as described in the relative terms (if available) and on this platform.
  • Website: UIFry."’s" site, which can be accessed via this URL: uifry.com
  • You: a person or entity that is registered with UIFry to use the Services.

UIFRY LTD (hereafter referred to as "we," "us," or "our") operates the UIFry.com platform, which offers a range of digital products and services accessible through monthly or annual subscriptions. By purchasing a subscription from UIFry.com, you agree to the terms of our Refund and Return Policy outlined below.


Refund Policy

As we sell digital products, all sales are considered final, and we generally do not offer refunds. Once your payment is processed, and you gain access to our digital products and services, no refunds will be granted. This policy applies to all subscriptions, whether monthly or annual.

Exceptional Cases

In exceptional cases, we may consider refund requests. These cases include, but are not limited to, situations where there is a technical issue with our platform or an accidental duplicate purchase. To be eligible for a refund in such cases, you must notify us within 48 hours of your purchase by contacting our support team at support@uifry.com. We reserve the right to evaluate refund requests on a case-by-case basis and make a final decision at our sole discretion.

Subscription Cancellation

You may cancel your subscription at any time. However, please note that no refunds will be issued for any remaining time on your subscription. To cancel your subscription, please follow the instructions provided on our platform or contact our support team at support@uifry.com for assistance.

Changes to the Refund and Return Policy

We reserve the right to update or modify our Refund and Return Policy at any time without prior notice. It is your responsibility to periodically review this policy to stay informed of any changes. Your continued use of our platform and services constitutes your acceptance of any modifications to this policy.

Contact Information

If you have any questions, concerns, or comments regarding our Refund and Return Policy, please contact our support team at support@uifry.com, or send a letter to:

UIFRY LTD

2 Frederick Street

Kings Cross

London

WC1X 0ND

United Kingdom